The team at St. Luke's Health Partners is committed to cultivating provider relationships and supporting exceptional patient care and outcomes.
Credentialing and Contracting
The contracting and credentialing department of St. Luke’s Health Partners (SLHP) is comprehensive to ensure that its providers and facilities meet the standards of professional licensure and certification. This process enables SLHP to recruit and retain a quality network of providers and ensure ongoing access to care.
Provider Newsletters
Our quarterly newsletter for participating providers and clinic staff offers up-to-date information on network happenings and features timely articles and relevant educational content about value-based care, team members and current events.
Key Resources
If you have any questions related to these materials, please email us for assistance.
- Performance Guides
- 2024 Provider Performance Guide - this guide outlines St. Luke’s Health Partners’ performance measures for participating providers. These measures constitute the performance expectations for all groups in 2024. Performance is measured through claims data.
- 2024 Care Gap Closure Guide - this guide is designed to provide activities, and descriptions of quality measures, that if deployed in the primary care setting, will improve the health and wellness of patients in our communities.
- 2023 Provider Performance Guide
- 2022 Provider Performance Guide
- 2022 Care Gap Closure Guide
Provider Training
Supporting Diversity, Equity and Inclusion
To help our providers care for diverse populations, St. Luke's Health Partners offers the Think Cultural Health e-learning program developed by the U.S. Department of Health and Human Services. This program equips providers with the knowledge, skills and awareness to best serve their patients. It's free and physicians, physician assistants and nurse practitioners can earn contributing education credits.
Eliminating Fraud, Waste and Abuse
- Fraud means knowingly and willfully obtaining or attempting to obtain (by means of false pretenses, representations, or promises) any money or property owned by or under the custody or control of a healthcare benefit program. Fraud can have both civil and criminal implications.
- Waste means the overutilization of services or other practices that, directly or indirectly, results in unnecessary costs to the healthcare system.
- Abuse results from practices that are inconsistent with, or outside the bounds of, generally accepted practices in the industry, resulting in unnecessary services and payment.
Reporting Potential Fraud, Waste & Abuse, or Suspicious Activity
We need your assistance to ensure the integrity of St. Luke’s Health Plan is never compromised by unlawful activities. If you have knowledge of fraud, waste, abuse, discrimination, or other violations of laws or regulations, call St. Luke’s Health Plan’s Compliance Line anytime at 1-800-729-0966. Calls to the Compliance Line are answered by a third party not affiliated with St. Luke’s Health Plan. Reports can be made anonymously. All reports are treated as confidential and will be investigated fully. We will not release your personal information unless we are required to do so, for example, under court rule or subpoena. We may refer the activity to law enforcement or to the appropriate regulatory body.
Health Education Tools
St. Luke's Health Partners offers access to evidence-based patient education and shared decision-making tools.
